Tools

Knowledge base, support, security & multi-pharmacy federation

Ask Copilot:

Compounding a lot end-to-endLab

Request → Create Lot → weigh (tare, scan, capture) → pharmacist QA → release & label.

Running a claim (NCPDP)Billing

Claims route by BIN/PCN/Group; paid returns copay + plan-paid, rejects return an NCPDP reason code.

PDMP / PMP submissionCompliance

Schedule II–V dispenses report to the state PMP in ASAP format; submit individually or batch.

Adding staff & permissionsAdmin

Team & Access → choose a role (auto-perms) or open a custom position → set per-module View/Edit/None.

Hand-off & shipmentsFulfillment

Scan a Transaction ID to hand off; print/track/void carrier labels and the end-of-day manifest.

Beyond-use dating (BUD)Lab

BUD = compound date + the formula's stability span; the worksheet warns when a lot's BUD falls short.